Jlive's Terms & Conditions

Jlive (hereinafter referred to as the "Platform", "we", or "jlive") is an internationally licensed online betting and gaming platform operating through the jlive.biz website and its associated mobile applications.

These terms and conditions apply to users in Bangladesh and all other countries. Users in jurisdictions where online betting is prohibited are not permitted to use jlive. Each user is responsible for complying with the laws of their own country.

Jlive reserves the right to modify these terms and conditions at any time. Continued use of the platform following any changes will be taken as your acceptance of the updated terms.

To open an account on jlive, you must meet the following requirements:

• Must be at least 18 years of age
• Registration must be completed with accurate and genuine information
• Each individual may only hold one account
• Accounts may not be transferred to or used by another person
• Online betting must be legal under the laws of your country

Registering with false information will result in account closure and all balances may be forfeited. jlive reserves the right to request KYC (Know Your Customer) verification at any time.

You are responsible for keeping your account password and login credentials confidential. If you suspect unauthorized access to your account, contact jlive support immediately.

Jlive is strictly committed to protecting minors (under 18). Where necessary, we may request proof of age in the form of a national ID, passport, or birth certificate.

The following payment methods are available for deposits on jlive:

Always use the correct reference number when making a deposit. Providing incorrect details may delay the processing of your deposit, and jlive will not be held responsible for such cases.

All deposits must be made from the account holder's own payment method. Deposits from third parties are strictly prohibited.

To withdraw from jlive, your account must be fully verified. jlive reserves the right to withhold withdrawals if the KYC process has not been completed.

• Minimum withdrawal amount: ৳500 BDT
• Maximum daily withdrawal: determined by account tier
• Processing time: Mobile Pay/Nagad — 5 to 30 minutes; Bank — 1 to 3 business days
• Withdrawals can only be made to the same payment method used for the deposit

Wagering requirements must be met before any bonus funds can be withdrawn. For any suspicious transactions, jlive may conduct additional verification in accordance with its anti-money laundering policy.

Jlive offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Welcome Bonus: For new members only, applicable on the first deposit
• Reload Bonus: Available on specific days or deposit amounts
• Free Bet: Applicable to specific markets only, not redeemable for cash
• Cashback: Must be claimed within the specified time limit

Wagering requirements apply to all bonuses. Typically, the bonus amount must be wagered between 10 to 30 times. Full details for each bonus can be found on the promotions page.

Jlive reserves the right to withdraw or modify any bonus at any time without providing a reason. Accounts suspected of bonus abuse will be subject to investigation.

The following rules apply to all betting activity on jlive and cover all Sports markets and casino games.

• The minimum amount per bet is BDT 10
• Maximum bet limits vary by market and event
• Confirmed bets cannot be cancelled
• Pre-match bets will not be accepted after an event has started
• Jlive reserves the right to void odds issued due to a technical error
• Bets will be refunded if a match is cancelled or postponed

In the event of a dispute over a match result, jlive's decision shall be final. Odds in live betting may change due to internet latency.

Jlive is committed to responsible gaming. We want every user to treat betting as entertainment — not as a source of income.

Here's what you can do on our platform to protect yourself:

• Set daily, weekly, or monthly deposit limits
• Taking a temporary break from betting (Cooling-Off Period)
• Temporarily deactivating your account for a set period through self-exclusion
• Request for Permanent Account Closure

The following activities are strictly prohibited on jlive and will result in immediate account closure:

• Creating multiple accounts or using another person's account
• Registering with a false identity or fraudulent information
• Bonus Abuse or Bonus Hunting
• Attempting to hack an account or gain unauthorized access to the system
• Money laundering or depositing funds from illegal sources
• Betting using match-fixing or insider information
• Betting via automated bots or software
• Use of Third-Party Payment Methods

Involvement in any of the prohibited activities listed above entitles jlive to forfeit all balances and bonuses, and to pursue legal action where applicable.

Jlive may suspend or close an account without notice in the following circumstances:

• Consequences of Violating the Terms
• In cases of suspected fraud or deception
• Failure to complete KYC verification
• Extended inactivity (12 months after the last login)
• Upon instruction from legal or regulatory authorities

Users may also request account closure at any time. In such cases, verified balances will be returned, but bonus funds will not be refunded.

For any disputes or complaints, please contact the jlive support team first. We typically resolve issues within 24 to 48 hours.

If a matter cannot be resolved through our support team, a complaint may be submitted to our licensing authority. Any legal disputes arising from these terms will be subject to international arbitration law.

Jlive may update these terms and conditions, in part or in full, at any time. For significant changes, we will make reasonable efforts to notify users via email or an on-platform notice.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.